Privacy Policy

Welcome to IDDVIA (accessible via https://iddvia.com/). At IDDVIA, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy details how we collect, use, disclose, and safeguard your data across our interior design, custom furniture, cabinetry, and fitout services.

1. Information We Collect

We collect information directly when you request quotes, download catalogs, book consultations, or fill out forms on our website:

• Personal Information: Name, email address, phone number, and physical/site delivery address.
• Project Specifications: Architectural measurements, room layouts, design preferences, and customization requirements.
• Technical Data: IP address, browser type, device information, and interaction patterns gathered via standard cookies.

2. How We Use Your Information

We use your information strictly for legitimate business and project delivery purposes, including:

• Preparing and delivering custom project estimates and quotes.
• Coordinating bespoke manufacturing, material sourcing, and onsite installation.
• Communicating project updates, design revisions, and customer support responses.
• Improving our website performance, service quality, and product catalog.

3. Data Sharing & Disclosure

IDDVIA does not sell, lease, or rent your personal data to third parties. We share information only with authorized delivery/logistics teams, technical infrastructure partners, or when required by legal authorities to comply with applicable regulations.

4. Cookies and Analytics

Our site uses cookies to ensure seamless navigation, remember preferences, and analyze web traffic. You can adjust your browser settings to refuse or delete cookies, though some interactive elements may be affected.

5. Data Security & Retention

We employ technical and organizational security measures to protect your personal details against unauthorized access, loss, or alteration. We retain your information only as long as necessary to fulfill project requirements and meet statutory compliance obligations.

6. Your Rights

You have the right to request access to your personal data, request corrections, or ask for the deletion of your personal records from our active systems. To exercise these rights, please reach out via our contact details below.